Customer
feedback and analytics tool.

Business intelligence tool to help startups and entrepreneurs make better business decisions with data, without hiring a team.

Feedback & Insights

Now you can have your own Business Intelligence Dashboard!

Live Feedback

  • You don’t need to wait for the survey run to the end, you can view the customer feedback LIVE as they drop.
  • Make those urgent updates right away, improve your products, services and process on the go with invaluable feedback from the customers.

Insight Reporting

  • Design your survey.
  • Share with your customers via QR Codes, Web Links, Emails, on Social media etc.
  • Collate the feedback and let the SuperBI system process and generate valuable insights to guide business decisions.

Local Businesses

The power to know what makes your customers happy!

  • SuperBI is perfect for Restraunts, Hotels, School, Hospitals, Clubs, Shopping malls, Saloons etc.
  • Still using any of these local methods of customer feedback collection – paper forms, suggestion boxes,
    suggestion boards, phone calls etc?

Please stop! They are unreliable, with 
limited or no insights derived from them.

What SuperBI will do differently:

  • Collate customer feedback via:
    • QR Codes
    • Email
    • Web Links
    • Social Media sharing

Process the data and bring out all the insights enabling you make informed business decisions

 Product Feedback

  • Do you have the right value proposition?
  • Target segment, Pricing, etc.
  • Can you find out the acceptance level of your newly launched product?

 

Startups and  Enterprises

Let data guide all your business decisions!

Idea Validation

  • You have an innovative idea.
  • Will the customers accept it?
  • What about customers’ willingness to pay?
  • Not sure the right Price for it?

 

 Market Research

  • What to research – Consumer Profile (demographics, Psychographics)
  • Consumer product preferences and usage
  • Competitors’ offerings and GTM activities (product launches and campaigns)
  • Pricing, Packaging, Churn etc.

 

Net Promoter Score

Measures customer experience of your brand. 

SuperBI helps you monitor your customers to know when they become:

  • Promoters – they like your brand/product.
  • Detractors – they don’t like your brand /products
  • Passives – they don’t care about your brand/product

And also the reasons for becoming such.

Top Features

Parent & Child Questions

We track correlation. E.g. for a survey on Dog food advert, the feedback from actual dog owners might be more valuable than those who never owned a dog.

Weighted Questions

Some questions are more important than others, and we acknowledge this fact! Results from Weighted questions will typically skew the entire survey report.

Multi-channel feedback

Engage customers via Email, website embedded links, QR Codes and Social media platforms.

Curious to try SuperBI?

Happy Customers

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration by injected humour.”
Mitch Skolnik

operation Director, Elegant Themes

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration by injected humour.”
Andrel Nahaev

operation Director, Elegant Themes

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration by injected humour.”
Eduard Ungureanu

Tech Support, Elegant Themes

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration by injected humour.”
Tom Ewer

Blogger, Elegant Themes